Clareto

Clareto operates the largest healthcare interoperability network designed for risk assessment in the life insurance industry. The company provides access to electronic health records (EHRs) through partnerships with health information exchanges (HIEs) and EHR software vendors. Clareto's EHR+ network covers over 240 million patients across all 50 US states as of April 2024. The company's technology enables life insurers to replace traditional, manual methods of obtaining applicant health information with a digital, streamlined process. Clareto's solutions allow insurers to access EHR data without requiring portal credentials or additional identity verification from consumers, offering a frictionless experience. The company's smart retrieval capabilities enable targeted data retrieval strategies to maximize protective value. In April 2022, Munich Re Life US acquired Clareto to enhance its digital underwriting solutions and provide life insurers with new tools for digitizing their underwriting processes. Following the acquisition, Clareto continued to operate under its existing leadership and business model. In April 2024, Munich Re Life US and Clareto jointly introduced the Automated EHR Summarizer, a digital solution that provides an intelligent synopsis of EHR data in both human-readable and structured digital formats for use in automated and programmatic life insurance underwriting.

Key customers and partnerships

Clareto has established partnerships with more than 25 health information exchanges and electronic health record software vendors. The company's solutions are utilized by various life insurance carriers to streamline their underwriting processes. In May 2020, Clareto partnered with Express Imaging Services (EIS) to integrate EHR data ordering capabilities into the EIS Direct platform, allowing EIS clients to request EHR data. John Hancock, a prominent life insurance provider, has acknowledged the value of Clareto's work in leveraging EHR information for the insurance industry.