Vital is a healthcare technology company that develops artificial intelligence (AI)-driven software solutions aimed at improving the patient experience within and beyond the hospital setting. Their core offerings include ERAdvisor and CareAdvisor, intuitive and user-friendly platforms designed to streamline communication and engagement between healthcare providers and patients during emergency department (ED) visits and inpatient stays.
Vital's technology leverages cutting-edge AI and natural language processing (NLP) capabilities to transform complex healthcare data into simple, consumer-friendly digital experiences. This approach allows patients to better understand their care journey, set expectations, complete tasks, request services, receive status updates, share progress with loved ones, and provide feedback, all through a seamless and accessible interface accessible via their mobile devices.
One of Vital's key differentiators is its exceptional user adoption rate. As of July 2023, over 57% of patients who arrive at a Vital customer's emergency department utilize the ERAdvisor solution, a rate five times higher than competing solutions. This statistic underscores the company's commitment to delivering intuitive and user-centric experiences that resonate with patients.
As of July 2023, Vital's solutions were being utilized by over 100 hospitals across 28 different health systems spanning 19 states in the US, a testament to the company's rapid growth and market penetration. In the same year, Vital reached a significant milestone by surpassing one million users of its innovative technology solutions.
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