Latchel

Overview
News
Residential PropTech?
Product stageSegments
Go-to-Market
?
Home Improvement
?

Latchel provides a property maintenance management platform that allows property managers to manage property maintenance requests, connect tenants with home servicing professionals, and provide resident amenities. The company connects maintenance requests to an external network of over 3,000 contractors via its platform if a client’s home maintenance or repairs cannot be handled by Latchel’s in-house handymen or professionals. 

Latchel provides three maintenance plans: After Hours Emergency, 24/7 Emergency, and Autopilot. These plans are priced at USD 1.49, USD 1.99, and USD 3.79 per unit per month, respectively. The Autopilot plan includes enhanced features such as bin management, custom workflow automation, and tailored analytics.

As of July 2022, Latchel managed over 100,000 homes across the US and processed over 12,000 monthly maintenance requests. 

Key customers and partnerships

In September 2023, Latchel partnered with Sure to integrate renters insurance into its property management platform. This collaboration allowed property managers to monitor insurance compliance and reduce costs, while tenants accessed insurance directly through Latchel's resident benefits dashboard. The integration supported Latchel's goal of enhancing the renter experience by offering a unified platform for home-related needs.

In 2020, Latchel partnered with RentRedi to allow users on the RentRedi platform to receive  maintenance services from Latchel. Through this partnership, the Latchel platform was integrated with the RentRedi platform to help property managers manage property maintenance.

HQ location:
San Francisco CA USA
Founded year:
2016
Employees:
51-100
IPO status:
Private
Total funding:
USD 24.3 mn
Last Funding:
-
Last valuation:
-
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