Helpjuice is a leading knowledge base software platform that enables organizations to create, manage, and share internal and external knowledge bases. Founded in 2011, Helpjuice offers a comprehensive solution for businesses to centralize their organizational knowledge and improve knowledge management processes. The software features an intuitive interface that allows teams to easily create and organize content using a WYSIWYG editor or markdown options.
Helpjuice's knowledge base solution includes powerful features such as real-time collaboration, version history tracking, and customizable templates. Its AI-powered search capability combs through plaintext, PDFs, and even image content to help users quickly find relevant information. The platform also offers robust analytics and reporting tools to help organizations optimize their knowledge base usage and identify areas for improvement.
One of Helpjuice's key differentiators is its flexibility and scalability. The software can be used to create both internal knowledge bases for employee use and external knowledge bases for customer self-service. All features are available at every pricing tier, allowing organizations to scale their usage as needed. Helpjuice also offers extensive customization options, including access to source code for advanced users who want to tailor the platform to their specific needs.
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