Duetto, headquartered in San Francisco with additional offices in Las Vegas, Cleveland, London, and Singapore, is a cloud-based SaaS platform that helps hospitality businesses improve their revenue and operational efficiency having previously functioned as a consulting firm. It offers a suite of tools, including GameChanger (launched in 2014) for dynamic pricing, ScoreBoard for reporting and BlockBuster for contracted business optimization. These applications leverage machine learning, consumer-centric data, and the concept of open pricing to allow hoteliers to independently set prices for all distribution channels, customer segments, room types, and stay dates in real time.
Duetto claims its clients consistently outperform the market, with a revenue growth rate that exceeded their competitors by more than 6.5% since the company's launch. As of February 2023, it served more than 4,000 hotel and casino resort properties in more than 60 countries across the Americas, Europe, and APAC regions.
Key customers and partnerships
Key customers included Melia Hotels International, NH Hotel Group, Palladium Hotel Group, Outrigger Hotels and Resorts, Dream Hotel Group, Schulte Hospitality Group and Sydell Group.
In January 2023, Duetto partnered with Paraty Tech Booking Engine in relation to data transfers related to parameters that allow revenue teams to dynamically price and distribute their room rates in real-time. Other partners include Design Hotels, Oaky, Noble House Hotels & Resorts, and Constance Hotels & Resorts. It is integrated with property management systems like Amadeus, Protel, Guestline, StayNTouch, Autoclerk, and Mews.
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