Airvet is a pet care technology company that provides on-demand, 24/7 virtual veterinary services to support pet families and their employers. Its platform connects users to licensed veterinarians via video or chat in less than 60 seconds to address urgent health concerns, routine care, and medication needs. Airvet complements pet insurance and in-person veterinary care, ensuring accessibility and affordability for pet parents. The company partners with employers to offer pet care as a workplace benefit, increasing productivity, mental well-being, and inclusiveness. In March 2021, the company announced expansion of its services to Canada. The expansion followed the introduction of “Airvet Assist”, an interface which reduces phone time and improves the clinic workflow.
In January 2023, the firm announced that it is the first veterinary telehealth company to conduct a fully Veterinarian-Client-Patient Relationship (VCPR)-compliant remote diagnosis and issue a written prescription in California.
Key customers and partnerships
As of November 2024, the company operated with a network of 3,000+ veterinary professionals across all 50 US states, had served over 250,000 pet families, and received 5,000+ 5-star reviews on the Apple App Store.
In April 2021, AirVet entered into a partnership with MWI Animal Health, a distributor of veterinary-related products and services operating across US, Canada, and the UK. The partnership will allow AirVet to serve as MWI's preferred veterinary telehealth provider, and to offer connected care and tele-triage services for MWI Animal Health's Network of Veterinary Clinics and Hospitals.
In January 2024, Airvet's partnership with employers, such as Adobe and Manulife, provided pet telehealth services as an employee benefit, offering 24/7 access to veterinarians and expanding care options with new telemedicine capabilities in California.
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