Canada-based Felix is a direct-to-consumer mobile and web-based telehealth provider that provides virtual diagnosis through an online quiz based on medical history and symptoms. A licensed doctor then analyzes the information and chats directly with patients through a secure messaging platform. The company also issues prescriptions, delivers medications, and provides ongoing care for contraception, erectile dysfunction, acne, allergies, migraine, hair loss, genital herpes, and mental health.
Founded in 2019, the company claims that it reported an eightfold growth in its customer base for 2020. As of February 2021, the company operated across Canada, except Quebec. Felix charges USD 40 per virtual consultation.
Funding and financials
In April 2023, the company raised raised CAD 18 million (USD 13.4 million) in a Series B funding round led by BDC Capital through its Women in Technology Venture Fund, along with participation from other venture capital firms. The raised funds were set aside to grow its customer base by offering new categories of care and therapeutic services.
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