Ohi

Ohi is an instant commerce platform that enables brands to offer ultra-fast delivery services to their customers. The company's technology allows for two-hour, same-day, and next-day delivery options, primarily focusing on direct-to-consumer (DTC) and enterprise brands. Ohi's platform utilizes a network of micro-fulfillment centers strategically positioned in urban areas, allowing for efficient and quick local deliveries. This approach helps reduce shipping distances and minimizes the environmental impact of ecommerce fulfillment.

The company employs a data-driven inventory management system that provides SKU-level demand intelligence, enabling brands to optimally position their inventory closer to end customers. Ohi's asset-light model allows for rapid expansion into new markets with minimal overhead costs. As of May 2022, Ohi was operating in 12 major US metro areas, including New York, Los Angeles, San Francisco, Chicago, Seattle, Philadelphia, Dallas, and Austin.

Ohi's service is designed to enhance the post-purchase experience for consumers while allowing brands to maintain control over their brand story, data, and customer relationships. The platform integrates with merchants' existing ecommerce systems, facilitating seamless transmission of product, shipping, and order information. Ohi uses a mix of its own delivery fleet and third-party services such as DoorDash, Uber, and Roadie to fulfill orders.

In addition to its core delivery services, Ohi has partnered with EcoCart to offer carbon-neutral ecommerce fulfillment options. This partnership, announced in February 2022, allows participating brands to offset the carbon footprint associated with their deliveries through verified carbon-offsetting projects.

Key customers and partnerships

Ohi's client base includes a diverse range of DTC brands across various industries. Some notable customers include Health-Ade, Untuckit, Olipop, and Magic Mind. In July 2022, Flow Beverage Corp. announced a partnership with Ohi to offer ultra-fast delivery for its ecommerce sales in key US markets.

Ohi has also formed strategic partnerships to enhance its offerings. In February 2022, the company partnered with EcoCart to provide a carbon-neutral fulfillment option to its merchant partners. This collaboration allows brands using Ohi's platform to offer environmentally friendly delivery options to their customers, aligning with growing consumer preferences for sustainable shopping experiences.