Chegg

Chegg is an American education technology company founded in 2005 and headquartered in Santa Clara, California. The company offers a range of digital and physical services to support students in their academic journey. Chegg's primary offerings include digital and physical textbook rentals, online homework help, tutoring, and other student services. As of 2024, Chegg has over 2.9 million subscribers and has expanded its reach beyond the US to provide digital education services globally.

Chegg's core product is its online learning platform, which offers 24/7 homework help across a wide range of subjects. Students can access expert Q&A, where they can upload photos or screenshots of their questions and receive answers from Chegg Experts within hours. The company offers two main subscription plans: Chegg Study at USD 14.95 per month, which includes homework help, and Chegg Study Pack at USD 19.95 per month, which adds features like quiz and exam help, math assistance, plagiarism detection, and writing support.

In addition to its homework help services, Chegg provides textbook solutions, practice tests, and writing tools. The company's Math Solver offers step-by-step solutions to math problems, while Chegg Writing includes grammar and plagiarism checks, citation assistance, and feedback on sentence structure and clarity. Chegg discontinued its live tutoring service in 2022 but continues to focus on providing comprehensive academic support through its various digital tools and resources.

Key customers and partnerships

Chegg's primary customer base consists of students at various educational levels, from middle school to college. The company has expanded its reach to serve students globally, attracting millions of subscribers to its platform. In May 2022, Chegg launched the Center for Digital Learning, which aims to support educators and drive excellence across online, in-person, and hybrid learning modalities. As part of this initiative, Chegg partnered with veteran journalist and higher education policy expert Ben Wildavsky to create a podcast series called Higher Ed Spotlight, featuring conversations with academic leaders and innovators shaping the future of learning.

Chegg has also established an Academic Advisory Board, comprising senior academic leaders, to provide critical perspectives on how universities and Chegg can collaborate to serve today's students. In May 2022, the board welcomed its first student advisor, Ranen Miao, a student leader at Washington University, further enhancing its commitment to understanding and addressing student needs.