SMARTcare Software

SMARTcare Software, now known as Aaniie, is a comprehensive software solution designed for the care industry, focusing on home care, child care, and senior living sectors. The platform streamlines operations from marketing to invoicing, enabling care providers to manage their services more efficiently. Aaniie's software includes features for scheduling, payroll, caregiver management, and client satisfaction tracking. The company's dynamic scheduling system aligns caregivers' work preferences with clients' specific needs, allowing care services to be scheduled in minutes. Aaniie also offers a best-in-class point-of-care app with online and offline modes, providing caregivers with the necessary tools to deliver and document care on-site.

The software's automation and advanced workflows significantly reduce the time required for administrative tasks such as scheduling and payroll. Aaniie's platform includes an award-winning Caregiver Retention Toolset, which has helped providers achieve up to three times improved caregiver retention compared to the industry average. The company's solutions also focus on increasing client and family satisfaction through advanced caregiver-client matching and a Family and Client portal with satisfaction tracking. Aaniie provides real-time Key Performance Indicators (KPIs) to help agencies understand their performance and make informed decisions. The platform has maintained a 99% uptime for nine years and has received recognition for its innovations in home healthcare software.

Key customers and partnerships

Aaniie's software has been utilized by various care providers across the US. Ashford Home Care, one of Aaniie's customers, grew from three active clients to 80 and reduced caregiver turnover to 30%, significantly below the industry average. They also reported an efficiency increase of at least 40%. Another client, Golden Heart Senior Care, used Aaniie's integrated rewards program to reduce tardiness, fill difficult shifts, and increase caregiver satisfaction. QwestCare Home Health reported saving 15-18 hours on billing and scheduling weekly and increased caregiver satisfaction using Aaniie's software. The platform also integrates with PointClickCare, enhancing its offerings for senior living facilities.