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State of tech in Financial Services: How AI, blockchain, and biometrics are forging the future

How are emerging technologies shaping my industry? What is the current rate of adoption and which use cases show the most promise? Who are the key players leading investments in new solutions? This Insight aims to address these frequently raised questions for the Financial Services sector, encompassing banking, payments, and wealth management.
Our analysis examined product launches, partnerships, and use cases from the past 12 months across multiple technologies such as AI, metaverse, blockchain, IoT, quantum computing, robotics, biometrics, and genomics. The following discussion spotlights key technologies—AI, blockchain, and biometrics—that demonstrated significant potential in use cases and adoption for financial services.

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