Thumbtack, a platform that connects homeowners with home service providers, has partnered with Signpost, a customer relationship management (CRM) platform.
Founded in 2010, Signpost is a CRM platform that allows other businesses and platforms to integrate, automate, and manage client communications through various channels such as text messaging, live receptionists, and reviews.
Through this partnership, Thumbtack will be able to improve its customer experience by automating client communications with Signpost’s CRM tools that allow it to streamline administrative tasks. The platform's integration will enable users to receive instant replies on inbound inquiries that can help to convert leads into home servicing jobs.
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