Braze, a customer engagement platform, acquired North Star, its exclusive reseller in Australia and New Zealand (ANZ), for an undisclosed amount. The transaction is expected to be finalized in Q2 2024. Following the acquisition, Lewis Barnes, one of North Star's co-founders, will assume the role of senior director of customer success for ANZ at Braze.
The acquisition enables Braze to have direct presence in the ANZ market, as well as the benefit of the North Star team's local market knowledge.
North Star has been re-selling Braze since 2016 and has provided services to 130+ brands in Australia and New Zealand, including Canva and KFC Australia. These services include sales, onboarding, and customer success support.
Analyst QuickTake: Braze's acquisition of North Star is expected to facilitate the expansion of the company's customer base in Australia and New Zealand. The acquisition provides Braze with insights into the local market, including customer needs and existing brand relationships. Furthermore, the acquisition offers Braze an efficient way to provide sales and customer support services to its ANZ-based clients.
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