Affirm, a BNPL provider for businesses and consumers, has partnered with Loop Returns, a product return management platform. The company also announced divesting Returnly, a product return management platform acquired by Affirm in 2021.
Founded in 2017, Loop Returns is a product return management platform that supports merchants with after-sale product return workflows, logistics, and exchanges.
Through this partnership, Affirm intends to use Loop Returns to integrate its merchants' product return workflows and handle post-sales services relating to product returns. Following the divestiture of Returnly, Merchant product returns and related operations will be handled by Loop Returns.
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