Microsoft has expanded its GenAI platform, Copilot, with new offerings, namely Copilot for Azure, Copilot for Service, and Copilot in Dynamics 365 Guides. In addition to these, Microsoft also introduced Copilot Studio, a tool that allows Copilot for Microsoft 365 to integrate with third-party data.
Copilot for Azure is an AI-driven assistant that proposes configurations for apps and detects issues, aiding in troubleshooting. Copilot for Service combines with CRM software to respond to customer service-related queries and offer proactive recommendations. Copilot with Dynamics 365 Guides is designed for frontline workers, summarizing information and displaying instructions on HoloLens 2.
Copilot Studio lets businesses customize their Copilot services and give their software access to data from their resources.
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