Microsoft has partnered with Be My Eyes, a company offering assistance for visually impaired people, incorporating OpenAI's GPT-4 to enhance customer service for the visually impaired.
Be My AI, integrated into Microsoft's Disability Answer Desk, assists users in resolving technical issues without human agent assistance.
The AI tool reduces query resolution time to an average of four minutes, utilizing GPT-4 for image descriptions and contextual advice, minimizing reliance on human support.
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