The Dutch data protection authority (DPA) has fined rideshare giant Uber EUR 10 million (~USD 11 million) for violating regulations related to handling its drivers' personal data. The fine follows an investigation prompted by a complaint lodged by 170 French drivers with the French DPA, though the case was allocated to the Dutch authorities due to Uber's European headquarters being located in The Netherlands.
The DPA says Uber failed to specify in its terms and conditions the duration for which its drivers’ personal data was retained, detail the protections in place when transferring this data to third parties, and also made data access requests unnecessarily complicated.
Uber has responded to the fine stating that the DPA has acknowledged that the company has rectified the small number of low-impact issues raised by drivers, dismissing the majority of other claims.
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