Telehealth technology service provider Pager Health has announced the development of three applications utilizing Google Cloud's GenAI capabilities.
The new GenAI apps, "Chat Summation," "FAQ Bot," and "Sentiment Analysis," are designed to streamline healthcare practices and are equipped with unique features. Chat Summation instantaneously summarizes member interactions, saving time when producing documentation. The FAQ Bot expedites administrative processes and answers common health and benefits queries, reducing the demand for call center interaction. Finally, Sentiment Analysis, empowered by Google's Vertex AI, analyzes member sentiments through chat to boost care service quality.
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