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Expedia announces launch of AI assistant 'Romie' for enhanced travel planning
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May 14, 2024

Expedia announces launch of AI assistant 'Romie' for enhanced travel planning

Product updates

  • Expedia is preparing to introduce "Romie," a new AI assistant designed to strengthen features such as search, itinerary building, trip planning, and providing live updates like flight delays.

  • Romie, built using in-house and OpenAI models, assists users in searching for hotels, creating travel itineraries, and making minor adjustments. Users can access the bot through iMessage or WhatsApp. Additional features include a smart search option that allows users to describe desired hotel features rather than selecting filters.

  • The company is testing these features with a limited audience through its EG Labs program.

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