Indemn, a provider of conversational chatbots for the insurance industry, has released an AI-powered Agent Copilot.

The Agent Copilot is designed to improve the customer service experience for insurance agents, MGAs, and insurers during live chat conversations by providing response recommendations.

The AI assistant evolves with every interaction and incorporates natural language processing and GenAI technologies. It adapts to the unique requirements of each client, including communication style, products, and knowledge, becoming increasingly proficient and integral to business workflows.

Founded in 2021, Indemn uses AI to streamline the online insurance buying process. The technology provides virtual assistance to customers, making it easier to purchase insurance.