Sprout Social, a leading provider of cloud-based social media management software, has unveiled a series of AI-powered product enhancements and introduced new features across its platform.
Sprout Social's latest innovations address the growing need for fast, personalized customer engagement on social media. Features like "Generate by AI Assist" provide accurate alt text for images, improving accessibility and content engagement. Analyze by AI Assist provides insights into performance and conversation trends, streamlining decision-making. AI also classifies and prioritizes incoming messages to ensure timely responses and suggests responses to streamline social care.
In addition to new AI innovations, Sprout Social will introduce several key product updates, including Snapchat integration via Tagger, offering access to Snapchat profiles for deeper market exploration, and audience insights. My Reports, a customizable reporting interface, will provide enhanced data options and flexibility for content analysis. Additionally, improved engagement and reporting features on Instagram Threads will streamline scheduling, response management, and activity reporting for marketers.
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