Qover, an InsurTech infrastructure provider, has launched a new AI-powered platform to improve and expedite the claims process. It aims to provide a fast, efficient process, making it easier for users to file claims and receive payouts.
The unique features of this platform encompass AI-powered customer service via GenAI chatbots, AI-processed claim information, and optical character recognition (OCR). These technologies combined provide instant customer service, extract and analyze data points for quick responses, and ensure all relevant information is readily accessible, respectively.
As Qover indicates, the top highlights of using this platform are a simplification of the claims submission process, accelerated decision-making, transparency through constant updates on claim status, and expedited reimbursements upon claim approval. Qover aims to usher in a new era in claim handling using this AI integration, offering fair, secure, and ethical services.
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