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Lawsuit filed against Character.AI and Google claiming lack of safety guardrails
Generative AI Applications
Oct 23, 2024
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Generative AI Applications

Generative AI Applications

Oct 23, 2024

Lawsuit filed against Character.AI and Google claiming lack of safety guardrails

Industry news

  • A lawsuit has been filed against Character.AI, its founders, and Google following the death of a 14-year-old, alleging wrongful death, negligence, deceptive trade practices, and product liability.

  • The lawsuit claims that Character.AI's platform, which offers custom AI chatbots, including mental health-focused ones, lacked safety guardrails while being marketed to children. The teen had reportedly been continuously interacting with various chatbots before his death on February 28th, 2024.

  • In response, Character.AI has implemented several safety measures, including model changes for minors, improved violation detection, revised disclaimers, and session time notifications.

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