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        Birdeye, a customer experience platform for monitoring and managing customer reviews and feedback, expanded its partnership with Google Cloud to offer businesses a way to manage customer feedback.
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        The partnership allows the integration of Google's conversational AI service, Bard, and Google Cloud's managed machine-learning platform, Vertex AI. This integration aims to bring several benefits to businesses, including automated response management, faster response times, and an enhanced customer experience. By leveraging Bard's capabilities, Birdeye's platform can automate the monitoring and response process for customer reviews and surveys.
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        Birdeye and Google Cloud have partnered to offer a range of services that benefit businesses in the past. These services include managing Google Business Profiles, handling online reviews, enabling Google Seller Ratings, and facilitating Google Business Messages.
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        <b>Analyst QuickTake: </b>
        The extended partnership between Birdeye and Google Cloud reinforces Birdeye's status as an official Google Partner, with a specialization in managing Google reviews. The incorporation of advanced AI and machine-learning capabilities empowers Birdeye to offer businesses an all-encompassing solution for efficiently automating processes, resulting in faster response times and an improved overall customer experience in monitoring and managing customer reviews and feedback.
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    <a href="https://www.martechcube.com/birdeye-expanded-long-standing-premier-partnership-with-google-cloud/">
      MarTech Cube
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All Updates

Birdeye and Google Cloud extend partnership to manage customer feedback

Birdeye raises USD 60 million in Series C funding to drive its global expansion