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Remote Work Tools

The tools that power remote work are define the next generation of enterprise software.

Overview

Remote work was once a disruptive, new phenomenon of the modern working world; today, it’s present in nearly every industry. Instead of a corner office or a cubicle, the new office is virtually anywhere in the world with access to a laptop and an internet connection. Cloud computing and faster networks have transformed online infrastructure as laptops have been exponentially more powerful, portable, and affordable, and the internet widely accessible. In 2021, 93% of American adults used the internet compared to 52% in 2000. The Covid-19 pandemic has sharply accelerated the already trending remote work movement, altering the conversation around productivity, best practices, workplace culture, and business models. A robust and growing industry of online tools, technology, and infrastructure has seized the opportunity to further power the evolution of remote workforces across sectors.

What's driving this industry?

Industry Updates

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Market Sizing

The global Remote Work Tools market could reach USD 11.7 billion–18.3 billion by 2027

Conservative case

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Market Mapping


The majority of disruptors in the online productivity and collaboration tool space are focused on project management. In contrast, the incumbent-heavy video conferencing space is home to large disruptors like Zoom as well as complimentary platforms such as Mmhmm and Grain. Virtual office tools, which provide a mix of services combining tools from each segment, have seen the development of VR-based spaces equipped with spatial audio technology to emulate the in-office experience. These tools have garnered more interest recently which inlcudes the likes of Teamflow, Gather, and Branch.

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The Disruptors


Funding History

Competitive Analysis


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Product Overview
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Product Metrics
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Company profile
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Incumbents


Innovation and acquisitions are common among traditional players

Incumbents in the remote work technology space provide a range of productivity tools and services, from file-sharing to video and chat platforms to conferencing and business software. Some incumbents, such as video conferencing pioneer Vidyo, have been in the space since as early as 2005; Google’s G Suite was launched in 2006.

As the remote work trend has gained traction over the past few years, established technology companies that haven’t traditionally offered remote work products have entered the space, including Salesforce, Microsoft, Google, Amazon, and Facebook. The space has also seen heightened competition, prompting continual innovation and improvements, as seen when longstanding remote tools provider Cisco introduced voice intelligence features and video messages as part of its collaborative tools offering.

The industry also has a history of significant M&A transactions among incumbent players. Announced initially in November 2020, Salesforce completed the acquisition of messaging platform Slack in July 2021 for USD 27.7 billion. In May 2020, Verizon Communications acquired B2B video platform BlueJeans Network for around USD 500 million and in August 2020, Cisco announced it intends to acquire the AI-based audio communication software company BabbleLabs.

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Notable Investors


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