Inbenta

Overview
News
Natural Language Processing Tools?
Customer Service Platforms?
Product stageSegments
Early
?
Conversational AI and customer service automation
?

Inbenta is an AI platform company focused on optimizing customer experience. Founded in 2005, the company provides a unified AI platform that combines Natural Language Processing, Neuro-Symbolic AI, and Generative AI across four digital support communication modules: Chatbot, Knowledge, Search, and Messenger. Inbenta's technology offers conversational AI solutions with human-like responses, boasting over 95% accuracy. The platform allows customers to self-serve at scale, enhancing satisfaction and improving companies' bottom lines.

In August 2023, Inbenta expanded its offerings by launching a Generative AI integration, allowing companies to develop and organize content quickly while maintaining oversight and compliance. This integration enables businesses to incorporate leading Generative AI platforms like Open AI and Google into their customer experience workflows. Inbenta's approach aims to reduce content development timelines significantly while providing companies with control over the review and delivery of AI-generated content.

Inbenta's technology is designed to work across multiple channels, including social media, messaging apps, and CRMs, supporting text, video, and voice interactions, as well as live translation. The company offers flexible deployment options, ranging from plug-and-play solutions to highly customized implementations. In August 2023, Inbenta acquired Horizn, a Toronto-based software firm specializing in interactive product demos, further expanding its capabilities beyond text-based interactions.


Sources

Disclaimer: This company profile has been generated using data obtained through automated web searches and advanced generative AI technology. While we strive to ensure the accuracy and reliability of our sources, auto-generated information could be outdated or inaccurate and should be verified independently.
HQ location:
440 N Wolfe Rd Sunnyvale CA USA
Founded year:
2005
Employees:
101-250
IPO status:
Private
Total funding:
USD 63.3 mn
Last Funding:
USD 40.0 mn (Series Unknown; Jan 2023)
Last valuation:
-
Key competitors
Filter by the segments to which the disruptor belongs
All Segmentsexpand
 
Loading...
Loading...
Loading...
Loading...
Product Overview
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
Product Metrics
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
Company profile
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...

EDGE Insights

Funding data are powered by Crunchbase
arrow
menuarrow
Click here to learn more
Get a demo

By using this site, you agree to allow SPEEDA Edge and our partners to use cookies for analytics and personalization. Visit our privacy policy for more information about our data collection practices.