Take Blip

Take Blip is a Brazil-based digital messaging service provider that helps brands and businesses interact with customers across various channels. The company's platform leverages artificial intelligence and business messaging platforms to enable automated conversations, customer feedback collection, performance monitoring, and marketing journey structuring. Take Blip supports multiple messaging channels including WhatsApp, Instagram, Apple Messages for Business, Google Business Chat, and Telegram. The platform offers tools for automating conversations with chatbots, which can transfer complex issues to human customer service representatives. Take Blip also provides analytics capabilities to monitor representative performance and optimize conversation design.

The company's technology aims to replicate seamless social conversations between businesses and their customers, enabling brands to reshape various aspects of the customer journey including discovery, marketing, engagement, sales, and customer support. Take Blip utilizes conversational data to create language models, helping customers improve their conversational applications and deliver enhanced experiences. In June 2022, Take Blip reported reaching USD 100 million in annual recurring revenue. The company serves over 3,000 customers and has more than 240,000 users on its platform, with over 50,000 new users registered in 2022 alone.

Key customers and partnerships

Take Blip's customer base includes major brands such as Coca-Cola and Nestlé. The company provides automated conversation chatbots for these and many other customers across various industries.