Grow Therapy provides technology and support services through an online platform built for therapists, to build their own private practices and to connect them with major US insurance companies. Patients can use the platform to directly book virtual or in-person sessions based on the type of insurance cover and state.
The company addresses the issue of US therapists not accepting insurance (~70% of therapists) and the lack of technical infrastructural support available for private practices to be in-network. The company utilizes a three-sided platform that provides integrated vertical software and services to patients, providers, and payers. This includes features like patient-provider matching, insurance billing, electronic health records, telehealth software, and care navigation. Grow Therapy's proprietary technology stack includes a telehealth infrastructure for in-session support, a system for measurement-informed care delivery, and an advanced patient-matching algorithm.
Key customers and partnerships
As of September 2024, the company's platform had over 8,000 providers and a market presence in 50 states. In March 2024, Grow Therapy partnered with Big Health to launch a mental health platform that integrates evidence-based digital care programs with Grow Therapy's provider network.
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