Lloyds Banking Group (LSE: LLOY) is a leading UK-based financial services provider. Established in 1765 as Taylor and Lloyd, the company has grown through numerous mergers and acquisitions over its long history to become one of Britain's largest retail and commercial banks.
Lloyds operates through three main segments: Retail, Commercial Banking, and Insurance, Pensions and Investments. Its Retail division offers a wide range of financial products and services to personal customers, including current accounts, savings, mortgages, credit cards, loans, and motor finance. The Commercial Banking arm serves businesses of all sizes, providing lending, transactional banking, working capital management, and risk management services. The Insurance, Pensions and Investments division offers insurance, investment and wealth management products. Lloyds' services are provided through several well-known brands including Lloyds Bank, Halifax, Bank of Scotland, and Scottish Widows.
Lloyds reported a 41% surge in profit for 2023, driven by accounting changes and higher interest rates. The bank has been investing in digital transformation, partnering with Visa to launch innovative products and services for customers. Lloyds has also set sustainability targets, committing to provide GBP 10 billion in mortgage lending for energy-efficient properties by the end of 2024. The bank continues to rationalize its branch network, announcing plans to close 190 branches in 2024 and 102 in 2025 as more customers shift to digital banking.
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