Talkiatry offers telepsychiatry and inpatient mental healthcare services in partnership with insurance providers. The company connects patients with licensed psychiatrists and therapists for video appointments to diagnose and treat conditions like anxiety, depression, ADHD, and bipolar disorder. The platform allows patients to book a practitioner based on age, specialty, and insurance.
The company offers longer appointment times compared to traditional practices, with 60-minute initial evaluations and 30-minute follow-ups. Providers can prescribe medications, including some controlled substances allowed by state law. Talkiatry serves patients ages six and up, with parent/guardian consent required for minors. Talkiatry also offers therapy services, but only as an add-on for existing psychiatry patients when recommended as part of their treatment plan.
The company has demonstrated positive outcomes, with one national health plan reporting that Talkiatry patients had 68% lower hospitalization rates, 32% fewer ER visits, and approximately USD 700 in monthly cost savings compared to patients receiving care from other in-network providers.
As of September 2024, Talkiatry haD provided nearly 1 million visits through its network of 300 board-certified psychiatrists across 43 US states.
Key customers and partnerships
Talkiatry works with over 60 insurance plans (March 2024), including major providers like Aetna, Blue Cross Blue Shield, Cigna, UnitedHealthcare, and Medicare. In April 2023, the company announced a partnership with Horizon healthcare Services expanding access to over 3.6 million members. Talkiatry has also collaborated with HCA healthcare since April 2024 to allow referrals from HCA's physician practices and urgent care centers.
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