American Express (Amex) (NYSE: AXP) is a multinational financial services company that provides credit cards, charge cards, and other payment and financing solutions. Amex reported revenue (net of interest expense) of USD 60.5 billion in 2023, with 80.2 million cards in circulation worldwide as of December 2023. Amex was the third-largest credit card company in the US in 2022, with a market share of ~20% based on payment volumes. Amex's US and global card issuing businesses are conducted through the US Customer Services (USCS) and Commercial Services (CS) segments and the International Card Services (ICS) segment, respectively. The Global Merchant and Network Services (GMNS) segment includes a global payments network that processes and settles card transactions as well as merchant acquisition operations. The US accounted for ~78% of Amex’s total revenue in 2023, followed by the EMEA (~9%), Asia-Pacific (~7%), and Latin America, Canada, and the Caribbean (LACC; ~6%) regions. The company has set out four main strategies through which it expects to see sustainable business growth: 1) expanding leadership in the premier consumer segment, 2) continuing growth in commercial payments, 3) strengthening the global network, and 4) continuing to build on its global position.
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