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American Express

Overview
Activities
Financials

American Express (Amex) (NYSE: AXP) is a multinational financial services company that provides credit cards, charge cards, and other payment and financing solutions. Amex reported revenue (net of interest expense) of USD 52.9 billion in 2022, with 76.7 million cards in circulation worldwide, as of December 2022. Amex was the third largest credit card company in the US in 2021, with a market share of ~19% based on payment volumes. 

Amex's US and global card issuing businesses are conducted through the US Customer Services (USCS) and Commercial Services (CS) segments and the International Card Services (ICS) segment, respectively. The Global Merchant and Network Services (GMNS) segment includes a global payments network that processes and settles card transactions as well as merchant acquisition operations.      

The US accounted for ~78% of Amex’s total revenue in 2022, followed by the EMEA (9%), Asia-Pacific (7%), and LACC (6%) regions. The company has set out four main strategies through which it expects to see sustainable business growth: 1) expanding leadership in the premier consumer segment, 2) continuing growth in commercial payments, 3) strengthening the global network, and 4) continuing to build on its global position. Amex expects revenue growth to be between 15% and 17% in 2023 (25.x% YoY in 2022) and in excess of 10% beyond 2024. It has also committed to reaching net-zero emissions by 2035.

HQ Location:
200 Vessy Street New York NY USA
Founded year:
1850
Employees:
10,000+
Subunits:
American Express Ventures
American Express Global Corporate Travel Advisors
Financial Services
Hospitality & Travel
Neobanks
Neobanks
FinTech Infrastructure
FinTech Infrastructure
Buy Now, Pay Later
Buy Now, Pay Later
Business Expense Management
Business Expense Management
Digital Wallets
Digital Wallets
Biometric Payments
Biometric Payments
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Recent Updates

M&A
Mar 25, 2024
American Express GBT to acquire CWT for USD 570 million to expand business travel and meetings services
Travel Tech
Partnerships
Product updates
Mar 4, 2024
Amex and Amex Global Business travel launch new integration to streamline spend management
Business Expense Management
Product updates
Oct 5, 2023
American Express initiates biometric authentication pilot for online checkouts
Biometric Payments
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