DocuSign offers eSignature tools to facilitate the management of electronic agreements. These tools enable users to upload and send documents that require signatures, with other features such as checking the status, sending reminders, and storing documents online. The company offers its services to many sectors, including real estate, healthcare and insurance. As of June 2021, the company served over 890,000 customers across 180 countries.
For the real estate sector, DocuSign automates many transaction processes by providing electronic signing of documents, online notarizations, and a collaboration workspace for the relevant parties (buyers, sellers, agents, etc.). DocuSign claims it helps the property sector reduce paper costs and speeds up the process, while reporting that around 82% of documents sent through its platform get signed within a day.
DocuSign has two subscription plans for real estate: 1) real estate starter (USD 15 per month/USD 120 per year) and 2) DocuSign for Realtors (USD 35 per month/USD 240 per year).
In May 2024, DocuSign announced its agreement to acquire Lexion, a contract management platform, for USD 165 million in cash, subject to customary adjustments. Through this acquisition, DocuSign planned to leverage Lexion’s AI-based contract management technology and expertise to strengthen its position in the Intelligent Agreement Management (IAM) space and enhance DocuSign’s IAM platform capabilities.
Funding and financials
DocuSign went public in 2018 and was valued at around USD 4.4 billion at the time of its listing.
For FY2024, DocuSign reported total revenue of USD 2.8 billion (up 10% YoY), compared to a total revenue of USD 2.5 billion recorded for FY2023. The company reported a non-GAAP net income of USD 622.9 million for FY2023, compared to a non-GAAP net income of USD 418.9 million recorded a year ago.
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