DocuSign offers eSignature tools to facilitate the management of electronic agreements. These tools enable users to upload and send documents that require signatures, with other features such as checking the status, sending reminders, and storing documents online. The company offers its services to many sectors, including real estate, healthcare and insurance.
For the real estate sector, DocuSign automates many transaction processes by providing electronic signing of documents, online notarizations, and a collaboration workspace for the relevant parties (buyers, sellers, agents, etc.). DocuSign claims it helps the property sector reduce paper costs and speeds up the process, while reporting that around 82% of documents sent through its platform get signed within a day.
DocuSign has a specific plan for real estate purposes. The plan comes in three different tiers: Real Estate Starter, Real Estate, and Realtors, priced at USD 15, USD 45, and USD 35 per month, respectively.
In May 2024, DocuSign announced its agreement to acquire Lexion, a contract management platform, for USD 165 million in cash, subject to customary adjustments. Through this acquisition, DocuSign planned to leverage Lexion’s AI-based contract management technology and expertise to strengthen its position in the Intelligent Agreement Management (IAM) space and enhance DocuSign’s IAM platform capabilities.
DocuSign went public in 2018 and was valued at around USD 4.4 billion at the time of its listing.
For FY2024, DocuSign reported total revenue of USD 2.8 billion (up 10% YoY), compared to a total revenue of USD 2.5 billion recorded for FY2023. The company reported a non-GAAP net income of USD 622.9 million for FY2023, compared to a non-GAAP net income of USD 418.9 million recorded a year ago.
Key customers and partnerships
As of January 2024, the company had over 1 billion worldwide users since 2003 and over 1.5 million paying customers.
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