Wonderflow is a consumer insights technology company that specializes in analyzing customer feedback. The company's flagship product, Wonder, is a generative AI solution powered by what Wonderflow claims to be the world's largest data lake of consumer reviews. Wonder provides businesses with instant insights and actionable recommendations on various aspects such as marketing strategies and product performance analysis. The platform processes a wide range of data sources, including comments on websites, reviews, and online conversations, to deliver data insights to its clients. As of July 2023, Wonderflow's system had access to hundreds of millions of customer reviews covering over 10 million products. The company's technology is capable of processing up to 150,000 text pieces in 10 different languages per hour. Wonderflow uses machine learning and natural language processing to understand the sentiment and context of customer feedback, offering features such as sentiment analysis, topic analysis, and categorization. The company's client base includes major brands like Philips, Samsung, TomTom, Uber, DHL, and Kantar. In 2017, Wonderflow reported a 350% year-on-year revenue growth.
Key customers and partnerships
Wonderflow's customer base spans various industries and includes prominent names such as Philips, Colgate-Palmolive, Uber, DHL, Delonghi, Reckitt Benckiser, Beiersdorf, Beko, Samsung, GSK, Lavazza, Grundig, and Kantar. The company's technology is utilized by thousands of professionals from leading global brands to enhance their products and improve customer experience.
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