Coveo is a leader in AI-powered search and recommendations platforms that transform digital experiences across various industries. Founded in 2005 and headquartered in Montreal, Canada, Coveo offers a cloud-native, multi-tenant platform that brings enterprise content management, analytics, and personalization capabilities to businesses. The company's core product, the Coveo Relevance Cloud, uses artificial intelligence and machine learning to provide intelligent search, recommendations, and personalization for websites, commerce platforms, customer service portals, and workplace applications.
Coveo's technology integrates with popular enterprise software platforms like Salesforce, SAP Commerce Cloud, ServiceNow, and Zendesk. The platform's key features include unified search across multiple data sources, personalized recommendations, content analytics, and AI-powered merchandising tools. Coveo's solution aims to improve product discovery, increase average order values, create personalized experiences, and provide insights into customer journeys. The platform supports natural language processing, offers typo tolerance, and provides an intuitive admin dashboard for managing search experiences.
In March 2023, Coveo's AI Search and Recommendations platform for SAP Commerce Cloud became an SAP Endorsed App, reflecting its strong partnership with SAP and the platform's capabilities in enhancing ecommerce experiences. Coveo's technology is designed to help digital merchandisers optimize commerce effectiveness by leveraging AI and machine learning instead of relying on manual rules.
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