Charlie is a neobank that serves retired senior citizens above the age of 62 via an online platform.
It offers demand deposit accounts (inclusive of a debit card) free of charge, and it does not have any monthly balance requirements. The accounts features include social security cash advances up to four weeks early at no interest or additional fees, 4% earnings on balances, and fee-free withdrawals at Allpoint ATMs. However, it charges fees on out-of-network ATM withdrawals, card replacements, and international transactions. The company also hopes to develop an age- and risk-tolerance-based deaccumulation ETF in the future.
The company also offers a suite of fraud protection tools called FraudShield, which is freely available to all its customers. The FraudShield package encompasses various features such as sleep mode, online limits, spend limits, international limits, and transaction transparency.
Key customers and partnerships
Charlie has partnered with Sutton Bank to provide its banking services, as it does not possess its own banking license.
Fundings and financials
The company raised USD 23 million in Series A funding in October 2023, comprising USD 16 million in equity and USD 7 million in debt. The round was led by TTV Capital, with participation from FPV and Better Tomorrow Ventures among others. It planned to use the funds towards product development, recruitment, and anti-fraud tools to safeguard its elderly users against financial fraud.
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