H2O.ai offers a platform called H2O AI Cloud that helps host, monitor, and evaluate ML models, along with a deep-learning training engine to produce image, video, and natural language processing (NLP) models without coding. It includes pre-built models and applications to address multiple use cases including credit-risk scoring and supply chain optimization. The company offers the platform as a fully managed cloud service or through a hybrid cloud offering.
The company also offers a no-code application called the LLM DataStudio, which streamlines data preparation and curation tasks for LLMs. Additionally, it provides two open-source projects: h2oGPT, an LLM fine-tuning framework with a chatbot UI for question-and-answer capabilities, and H2O LLM Studio, a framework and no-code platform for developers to fine-tune LLMs.
As of January 2024, the company operated in the US, Canada, India, Singapore, and the Czech Republic.
Key customers and partnerships
As of December 2024, H2O.ai had more than 20,000 global organizations, one million data scientists, and more than half of the Fortune 500 organizations among its customers. The company serves customers in the financial services, healthcare, telecommunications, retail, pharmaceutical, and marketing sectors. Its notable customers include AT&T, Allergan, Capital One, Commonwealth Bank of Australia, GlaxoSmithKline, Hitachi, and Walgreens.
H2O.ai partnered with AT&T in October 2021 to build and launch an AI feature store for enterprises to help them manage and reuse data and house and distribute the features required to build AI models. The company also collaborated with The Center for Digital Health Innovation (CDHI) at the University of California in December 2021 to develop and train AI algorithms to recognize different types of documents, analyze its contents, extract relevant data, and more.
Funding and financials
In November 2021, the company raised USD 100 million at a USD 1.7 billion valuation in a Series E funding round led by the Commonwealth Bank of Australia (CBA). The funds were to be utilized to expand partnerships, sales, marketing, and customer success globally. The company also announced a strategic partnership with CBA primarily to boost the latter’s AI capabilities and develop financial services with AI applications using H2O AI Cloud.
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