Pegasystems

Fisent Technologies enables enterprises to capture the value of GenAI through BizAI, Fisent's Applied GenAI Process Automation solution.

Pegasystems is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software empowers people to rapidly deploy and easily change applications to meet strategic business needs. Over its 35-year history, Pega has delivered award-winning capabilities in CRM and digital process automation (DPA), powered by artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

<div>  <p>    Pegasystems is the leader in software for customer engagement and operational excellence. Pega&rsquo;s adaptive, cloud-architected software empowers people to rapidly deploy and easily change applications to meet strategic business needs. Over its 35-year history, Pega has delivered award-winning capabilities in CRM and digital process automation (DPA), powered by artificial intelligence and robotic automation, to help the world&rsquo;s leading brands achieve breakthrough business results.  </p></div>

Pegasystems shares upgraded to Outperform by William Blair

Powering digital transformation for businesses

Low-code Platforms

Platforms that allow enterprises to develop all types of multi-purpose applications for internal and/or external use

Platforms that allow businesses to develop applications to be used in specific industries, or have specific purposes

Platforms that enable users to build integrations to third-party software to connect applications to data sources, cloud services and custom API end points

Platforms that provide low-code solutions for building AI and ML models, and data analytics among other data science related activities that are traditionally programming intensive

Automation to improve business efficiency

Workflow Automation Platforms

Platforms that automate accounting and finance operations such as accounts receivable, reconciliation, transaction matching, financial close management, and intercompany financial management

Software to streamline and automate sales, marketing, and customer relationship management processes, such as qualifying leads, renewal, sales forecasts, pipeline tracking, and identifying overdue closing dates

Platforms that govern repetitive HR and admin processes such as recruitment management, employee onboarding, surveys, HRIS records, and assigning buddies

Platforms to automate operational workflows such as task monitoring and flows, streamlining facility requests, and supply chain management

Platforms that specialize in automating functions other than the four identified segments. These include platforms that automate IT, compliance, claims processing, cybersecurity, and product development

Platforms that offer a range of workflow automation and RPA bots that are not specifically targeted at any business function

Companies which utilize GenAI as a core part of their product offering for workflow automation

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<div>
 
 <p>Pegasystems is enhancing Pega GenAI, its enterprise GenAI solution, with the ability to connect to AWS and Google Cloud's large language models (LLMs). The release of these capabilities is anticipated for the second half of 2024. This will allow users to utilize LLMs for developing custom GenAI-based functionalities for their customer engagement, service, and office operations workflows in the Pega Platform. Furthermore, the connection can also be established with different GenAI services like Amazon Bedrock, Amazon Titan, Vertex AI, and Google Gemini.</p>
 
</div> <p><b>Analyst QuickTake:<br>
 </b> GenAI has become a prominent tech trend within the workflow automation space, with many leading players partnering with tech giants like Google, AWS, and Microsoft to integrate GenAI technology into their platforms. Pegasystems joins the likes of <a href="https:<br>
//sp-edge.com/companies/5881"> Appian </a> , which <a href="https:<br>
//sp-edge.com/updates/28503"> partnered with AWS </a> , and <a href="https:<br>
//sp-edge.com/companies/289520"> UiPath </a> , which <a href="https:<br>
//sp-edge.com/updates/29849"> partnered with Microsoft </a> and <a href="https:<br>
//sp-edge.com/updates/27109"> Google Cloud </a> . Pegasystems has launched several GenAI solutions during the past four months, including a <a href="https:<br>
//sp-edge.com/updates/28547"> GenAI-powered mentor tool </a> in April and <a href="https:<br>
//sp-edge.com/updates/26549"> a solution for users to generate application blueprints </a> in February.</p>

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