Chili Piper is a B2B sales workflow automation platform that specializes in demand conversion solutions, helping businesses streamline their lead qualification, routing, and meeting scheduling processes. Key products include Concierge for instant lead qualification and meeting scheduling directly from web forms, ChiliCal for advanced scheduling capabilities, Chat for engaging website visitors in real-time, Distro for automated lead distribution based on complex rules, and Handoff for facilitating smooth transitions between sales development representatives (SDRs) and account executives (AEs). The company’s technology integrates with CRM systems (Salesforce, HubSpot) and various inbound and outbound channels like web forms, chat, and email.
Offers a unique sales proposition via its "inbound sales development representative (SDR)," which can schedule sales demos at the customer's request directly from the user’s website.
Chili Piper claims that Concierge increases meeting conversion by 75%, Handoff improves show rates by 15%, and Distro saves 72 hours in lead time.
In August 2024, the company acquired KosmoTime, an intelligent calendar solution, to further strengthen its B2B scheduling capabilities.
Key customers and partnerships
As of August 2024, the platform served more than 3,500 customers, including Twilio, Salesloft, Spotify, and Gong.
In January 2023, the company announced that it has been accredited as a Premier Partner under the Adobe Exchange Program which is expected to boost client conversion rates and revenue potential.
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