SmartHop operates an artificial intelligence (AI)-powered freight matching platform for owner-operators, small fleets, and brokers. The platform only registers 53' dry van and reefer trailers, flatbeds, and power trucks only, and caters to full-truckload (FTL) bookings.Carriers can enter the location, upon which the platform will identify nearby loads available based on profit potential. The company partners with brokers and shippers to bring the loads to the platform.
In addition, SmartHop offers back-office services such as fuel at discounted rates, leasing, load factoring, and insurance.
Key customers and partnerships
Smarthop’s customers include J&M Dispatching and Tailormade. Its key product partnerships include truck-sharing marketplace Ryder to offer truck-leasing facilities (2021) and similar online brokering platforms such as Loadsmart (December 2020), DAT Freight & Analytics (July 2021), Parade (October 2020; expanded in August 2021), Cargobot, and Newtrul to offer more load opportunities to drivers. Its other product partners include Arrive Logistics, C.H. Robinson, Coyote Logistics, CW Carriers, Edge Logistics, Emerge, FedEX, Project44, Redwood, and ReedTMS Logistics.
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