GYANT, acquired by Fabric in January 2024, is a patient journey automation company that developed conversational AI and virtual assistant solutions for healthcare organizations. The company's technology suite includes automated patient intake, charting tools, and asynchronous care platforms designed to streamline virtual healthcare visits and improve patient engagement. GYANT's AI-powered clinical assessment solutions conduct symptom checks and route patients to appropriate care settings, including asynchronous visits for low-acuity cases. The company's software integrates with healthcare providers' existing systems, populating case notes directly within electronic health records for efficient provider access. GYANT's platform aims to reduce clinical strain, improve outcomes, and enhance patient experiences by automating routine tasks and providing 24/7 access to care. Prior to its acquisition, GYANT had partnered with several major healthcare organizations to implement its technology, including Intermountain healthcare, where it launched an asynchronous e-Visit care platform in June 2022 to handle urgent care cases virtually.
Key customers and partnerships
GYANT's client base included prominent healthcare institutions across the US. Notable customers included Cleveland Clinic, Intermountain healthcare, Highmark Health, OSF healthcare, and Geisinger. In June 2022, GYANT launched its automated patient intake and charting tool with Walmart Health Virtual Care. The company also partnered with Intermountain healthcare in June 2022 to deploy its asynchronous e-Visit care platform within Intermountain's My Health+ app. Additionally, GYANT was selected as one of the first two awarded suppliers in the Digital Virtual Assistants category on the Panda Health marketplace in November 2021, alongside Orbita, further expanding its reach to healthcare systems seeking digital healthcare solutions.
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