Expert.ai is a company specializing in natural language understanding and artificial intelligence solutions. The company's core offering is a hybrid AI platform that combines symbolic and machine learning approaches to process and analyze language data. This platform utilizes a knowledge graph to understand domain-specific terminology and entity relationships across multiple languages, enabling customized insights and improved accuracy in text analytics. Expert.ai's technology automates the reading of complex documents, extracting relevant data and enriching content with descriptive metadata. This capability enhances various business processes, including claims management in insurance and content enrichment for news organizations. The platform is designed to consolidate natural language tools, potentially reducing technical debt and lowering the total cost of ownership for organizations. Expert.ai's solutions aim to transform language-intensive processes across various sectors, including publishing, insurance, pharmaceuticals, and financial services.
Key customers and partnerships
Expert.ai serves a diverse range of clients across different industries. Its customer base includes notable organizations such as AXA XL, Zurich Insurance Group, Generali, Sanofi, EBSCO, The Associated Press, Bloomberg INDG, and Dow Jones. The company has a global presence, operating in Europe and North America. In terms of partnerships, Expert.ai collaborated with The Associated Press to enhance search and discovery options for AP clients by automatically enriching news content with descriptive metadata using its natural language understanding platform.
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