Yalo

Yalo is a Mexican startup specializing in conversational commerce, offering an AI-driven platform that transforms traditional retail interactions. The company's technology operates primarily on messaging platforms like WhatsApp, guiding clients in purchasing decisions and helping maximize product potential. Yalo's platform enhances customer relations by providing a unique blend of customer service and sales support. The company's AI-powered solutions are designed to drive customer growth and improve conversion rates. Yalo's technology enables businesses to manage customer interactions through messaging channels, offering a more personalized, direct, and efficient way to connect with customers. As of November 2023, 1.6 million companies were using Yalo's platform to manage their customer interactions through messaging channels. The company's mission extends to democratizing technology for small businesses, which Yalo estimates represent a market of around USUSD 80 billion. Yalo's platform is designed to be accessible and user-friendly, allowing companies to integrate messaging into their business strategy easily.

Key customers and partnerships

Yalo has attracted a significant portfolio of clients, including major global brands such as Coca-Cola, Nestlé, Mondelez, Coppel, Banco Azteca, and GPA. The company's technology is utilized across various industries, helping these brands enhance their customer experience and operational efficiency through AI-powered conversational commerce solutions.