Alipay is a mobile payment app and digital wallet originating in China with over 1 billion users across Asia and beyond. It allows users to save their debit or credit card details and make payments via their mobile phones instead of using cash or physical cards. Alipay uses a QR code system where customers can scan merchant QR codes or present their own QR code to pay. It maintains a digital wallet linked to the user's account and uses an escrow system to hold funds until both parties confirm the transaction, typically taking 1-4 business days to complete.
Alipay has expanded globally through partnerships and is now accepted by over 88 million merchants in 57 countries/regions as of 2024. It launched the Alipay+ solution in 2020 to connect e-wallets and enable cross-border QR payments. Alipay+ connects over 25 partner wallets allowing their users to make QR payments at Alipay+ merchants worldwide using their local e-wallet. In 2023, it partnered with Singapore's Changi Pay digital wallet to enable Changi Pay users to pay at merchants in China via Alipay+.
Alipay utilizes advanced encryption, real-time risk monitoring, and security protection frameworks to ensure safe transactions. Alipay+ aims to expand its merchant coverage globally, seeing opportunities in regions with rising tourist numbers like the Middle East and Europe as of 2024. The company explores integrating digital currencies in the future but remains compliant with regulations currently.
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