Trupanion

Trupanion is a pet insurance company founded in 2000 in Vancouver, Canada. The company is now headquartered in Seattle, Washington and offers pet insurance policies in the US, Canada and Puerto Rico. Trupanion provides comprehensive accident and illness coverage for dogs and cats with a single plan that offers 90% reimbursement and no payout limits.

Key features of Trupanion's pet insurance include:

• 90% reimbursement rate on all plans

• No annual or lifetime payout limits

• Per-condition deductibles rather than annual deductibles

• Coverage for hereditary and congenital conditions

• Ability to pay veterinarians directly at checkout at participating clinics

• 5-day waiting period for injuries and 30-day waiting period for illnesses

• Available for pets up to 14 years old at enrollment

Trupanion does not offer wellness or preventive care coverage. The company also does not cover exam fees, which some competitors include in their base plans. Trupanion's premiums tend to be higher than average compared to other pet insurers, but this reflects their comprehensive coverage and unlimited payout model.

The company is known for its commitment to transparency and customer service. Trupanion processes claims quickly, with most claims processed within 24 hours. The insurer also offers a 24/7 customer service line for policyholders.

Trupanion is the only publicly traded pet insurance company in North America, trading on the Nasdaq under the ticker symbol TRUP. As of 2022, the company insured over 800,000 pets and had paid out over USD 2 billion in claims since its founding.