Two Chairs focuses on pairing therapists and clients through a proprietary matching algorithm and a 45-minute consultation. Clients are paired with the most suitable therapist based on their needs, goals, and preferences. The company claims that 98% of its clients find the right therapist on the first attempt through its platform, and 80% of clients report symptom reduction for anxiety and depression within 12 sessions.
Two Chairs offers hybrid care, blending virtual and in-person sessions to accommodate clients near their clinics in California, Washington, and Florida who prefer face-to-face interactions. The company has developed a customized clinician dashboard that analyzes patient data to enable therapists to quickly modify treatment approaches and improve outcomes. In August 2023, Two Chairs launched a Care Navigation program to provide seamless in-network guidance and referrals for patients requiring either supplemental care or other care modalities, accessible to 55 million adults.
Key customers and partnerships
As of April 2024, the company employed over 500 licensed clinicians across 90 areas of expertise, working across 32 modalities and 21 clinical styles, and served over 20 million covered lives through its insurance partnerships.
Two Chairs has established partnerships with major health insurance providers, including Aetna and Kaiser Permanente, allowing clients to access therapy services at the price of a co-pay.
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