Creatio is a global software company that provides a leading no-code platform for process management and customer relationship management (CRM). The platform combines an intuitive low-code interface, best-in-class CRM, and robust business process management (BPM) capabilities in a single solution. Creatio's technology enables mid-size to large enterprises to automate customer-facing and operational processes at scale without extensive coding knowledge. The platform's composable quantum architecture allows users to assemble various components, blocks, and apps to create enterprise-ready solutions tailored to their specific requirements.
Creatio's product offerings include tools for sales force automation, marketing campaign management, customer service optimization, and workflow automation across various industries. The platform features a 360-degree customer profile view, lead and opportunity management, internal collaboration tools, and advanced analytics capabilities. In June 2024, Creatio introduced AI-powered features to its platform, including a copilot for CRM users and no-code creators, which can assist in tasks such as scoring sales opportunities, generating emails, and converting text-based requirements into business rules.
The company focuses on serving 24 vertical markets, including financial services, manufacturing, and professional services. Creatio's commitment to customer success has earned it high customer reviews and recognition from industry analysts. The platform's low-code/no-code approach allows businesses to rapidly adapt and scale their processes, addressing the growing demand for software solutions amidst a shortage of traditional developers.
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