Chewy

Chewy, Inc. (NYSE: CHWY) is a leading online retailer of pet food and other pet-related products based in Dania Beach, Florida. Founded in 2011 by Ryan Cohen and Michael Day, Chewy has grown rapidly to become one of the largest pet retailers in the US.

Chewy offers a wide selection of products for dogs, cats, birds, fish, reptiles, and other small pets. Its product lineup includes pet food, treats, toys, accessories, and healthcare items like medications and supplements. The company has also expanded into pet services, launching Chewy Pharmacy in 2018 to offer prescription medications and compounded drugs for pets. In addition, Chewy provides telehealth consultations through its "Connect with a Vet" service.

Chewy has achieved significant growth through its focus on customer service, convenience, and building emotional connections with pet owners. The company is known for its personalized touches like sending handwritten holiday cards and custom pet portraits to customers. Chewy's popular Autoship subscription program, which allows customers to schedule recurring deliveries, accounts for approximately 70% of its net sales. In fiscal year 2023, Chewy reported net sales of USD 11.15 billion and had over 20 million active customers. The company continues to invest in technology, expand its product offerings, and enhance its fulfillment capabilities to maintain its strong position in the growing online pet retail market.