120Water

120Water is a cloud-based water management and testing system provider based in Zionsville, Indiana. The company offers an integrated software platform that enables utilities, municipalities, and water professionals to manage critical water quality programs. 120Water's solution encompasses end-to-end software, test coordination, and secure data handling, empowering regulators and utilities to oversee compliance standards effectively while improving public transparency.

The platform's core functionality includes water quality compliance, reporting, and workflow management. It streamlines processes such as developing service line inventories, managing customer communications, handling sampling logistics, and program management. 120Water's software leverages predictive intelligence to help prioritize lead pipe replacement efforts and facilitate remediation activities.

As of January 2024, 120Water's platform had processed over 8,000 sampling events across the country. The company reported annual revenue growth exceeding 60%, driven by the rapid adoption of its platform to address the requirements of the federal Lead and Copper Rule Improvements (LCRI). 120Water's addressable market for LCRI testing and compliance is estimated to be over USD 2 billion.

Key customers and partnerships

120Water partners with government agencies, including the City of Newark, the City of Providence, the City of Buffalo, and Chicago Public Schools, to protect public health and provide clean drinking water. The company's customer base spans approximately 5,500 water systems across 45 states, representing around 1.5% of the country's water systems.

In December 2022, 120Water's platform was selected by the state of Indiana to manage the lead service line inventories for more than 1,300 water systems across the state. This collaboration leverages 120Water's Public Water System (PWS) Portal, State Dashboard, and Public Transparency Dashboard software to collect, store, manage, and report lead service line inventory data in accordance with the LCRI and federal and state reporting requirements.

120Water has also established partnerships with organizations like the National Rural Water Association (NRWA), where it serves as the preferred provider for managing lead and drinking water programs.