Livia

Livia is a healthcare technology company that offers a range of products and services aimed at improving women's health and wellness. The company's flagship product is a wearable device designed to provide drug-free relief from menstrual cramps. This device, also called Livia, uses electrode gel pads to stimulate abdominal nerves and prevent pain signals from reaching the brain, offering an alternative to traditional pain relief methods such as medication or heat pads.

In addition to its menstrual pain relief device, Livia has expanded its offerings to include a broader ecosystem of healthcare solutions. The company operates Livia Pharmacy, Livia MD, Livia Hospital, Livia Health App, Livia Lab, and Livia Imaging, providing a comprehensive suite of healthcare services. These services include managing prescriptions, processing lab and imaging requests, facilitating drug deliveries, and enabling consultations with doctors.

Livia's technology platform aims to make healthcare more accessible and affordable. The company utilizes data analytics and cloud computing to enhance its services, with its data hosted on Amazon Web Services (AWS) servers in the UK. Livia employs various technologies, including Google Cloud APIs for location services and face recognition, to improve its product offerings and user experience.

The company places a strong emphasis on data privacy and security, adhering to industry standards and implementing measures such as data encryption and employee background checks. Livia also complies with data protection regulations, providing users with rights regarding their personal information as outlined in the Data Protection Act, 2019.

Key customers and partnerships

Livia has expanded its reach across Kenya and beyond, serving over 100,000 satisfied customers as of 2022. The company's sales personnel regularly engage with more than 3,000 doctors, indicating a strong presence in the medical community. Livia has also established partnerships with leading state-of-the-art manufacturing facilities in India to produce high-quality products that meet international standards.

In the pharmaceutical sector, Livia has collaborated with Johnson & Johnson for patient recruitment in clinical trials. The company has also supported Flow Neuroscience, a startup developing non-invasive brain stimulation treatment for depression, by providing data insights for strategy and product development.

Livia has partnered with various technology providers to enhance its services. These include Amazon Web Services for hosting, Mandrill for transactional emails, Africa's Talking and Twilio for SMS communications, Google for analytics and cloud services, and M-PESA and Flutterwave for payment processing.