Malou is a French-based marketing campaign automation toolkit designed to empower restaurants by increasing their online visibility and overall development. The company provides an intuitive online platform and dedicated experts to support restaurants at different stages of development. The platform offers features such as presence management for easy information updates, local SEO optimization to ensure top search results, e-reputation management to collect and respond to customer reviews, social media planning for content sharing, and performance analysis tools. As of November 2023, Malou served 2,000+ restaurant customers in 12 countries, including independent restaurants, food chains, celebrity chefs, and high-profile restaurant groups.
The platform claims to deliver an 18% increase in new customers on average, and a 350% increase in monthly audience reach.
Funding and financials
In November 2023, the company raised EUR 10 million (~USD 10.9 million) in funding from Bertrand Jelensperger of The Fork, henQ, Bleu Capital, and Jim Texier (ex-CPO of Lightspeed) to accelerate its growth in France, improve its product features, and expand its workforce in key areas such as technology, engineering, sales, and marketing. It also planned to expand into new markets such as London, Europe, the Middle East, and the US, with a particular focus on New York City.
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